Resolve with Respect!
The Privacy & Data Protection Policy of SYSCO180 sets out the principles and safeguards governing the collection, processing, storage, use, and protection of personal, confidential, and sensitive information in all institutional, ADR, and ODR-related activities. This policy reflects SYSCO180’s commitment to confidentiality, data security, and compliance with applicable data protection and information technology laws.
This policy applies to all users of SYSCO180 services, including parties, counsel, arbitrators, mediators, conciliators, panel members, volunteers, interns, employees, and visitors to SYSCO180’s digital platforms. It covers data collected through arbitration, mediation, conciliation, negotiation, ODR systems, legal aid initiatives, events, and institutional operations.
SYSCO180 collects personal and case-related data solely for legitimate, specified, and lawful purposes connected with dispute resolution, institutional administration, legal compliance, research, and service improvement. Data is limited to what is necessary and is not used for purposes inconsistent with its original intent.
All personal and case-related data is treated as confidential. Access is strictly limited to authorised personnel and neutrals on a need-to-know basis. Robust internal controls ensure that information is not disclosed to unauthorised persons or entities.
SYSCO180 employs appropriate technical and organisational safeguards to protect data against unauthorised access, alteration, loss, or misuse. These include secure servers, encryption protocols, controlled access systems, and periodic security assessments, particularly for ODR-enabled proceedings.
Digital dispute resolution conducted through SYSCO180’s ODR platform incorporates enhanced cybersecurity measures, secure document management, and protected communication channels to ensure confidentiality and integrity of proceedings in virtual environments.
Data is retained only for such period as is necessary to fulfil legal, contractual, or institutional obligations. Upon expiry of the retention period, data is securely archived or disposed of in accordance with established protocols and legal requirements.
Individuals have the right to seek access to their personal data, request correction of inaccuracies, and raise concerns regarding data handling, subject to legal and confidentiality constraints applicable to dispute resolution proceedings.
SYSCO180 ensures ongoing compliance with applicable data protection and information technology laws and maintains accountability mechanisms to address data breaches or policy violations.
Through its Privacy & Data Protection Policy, SYSCO180 safeguards trust, confidentiality, and technological integrity—ensuring that justice delivery through institutional and digital platforms remains secure, responsible, and compliant.
